Abdallah Kouki
Principal Expert CRM - Safe SPC - Salesforce 8X Certified - Pardot - Maketing Cloud
CRM
Salesforce
Marketing Cloud Account Engagement (Pardot) - Marketing Cloud
Digital transformation
Insurance
43 ans
Permis de conduire
En poste
Ouvert aux opportunités
I’m a CRM Jack of all trades. I have held a variety of roles in my career ( Tech lead, Business Analyst, ,Manager, Stream Leader, Marketing-Loyalty consultant, …) mainly on CRM topics. I am a Certified Salesforce Administrator, Developer,Service & Sales Cloud, Salesforce CPQ, Salesforce Map and Pardot Consultant. I graduated from MIAGE Nantes in France. I have a keen interest in Business Systems and helping business save time and money through the use of new technology.
My strengths
My strengths
- Dual expertise: technical (CRM) and functional (insurance)
- Over 16 years of CRM experience
- 5 languages: French, English, Arabic, Italian, Spanish
Compétences
Formations & Certifications
-
SalesForce (ADM201, DEV401,Service Cloud,Sales cloud;App Builder;CPQ, Experience cloud)
Expert
-
Microsoft Dynamics CRM
Bon niveau
-
Pardot
Expert
-
Salesforce marketing cloud
Bon niveau
-
Coheris CRM
Avancé
-
Adobe Campaign
Bon niveau
-
AGILE (SAFE)
Avancé
-
Salesforce Einstein Analytics Accredited - wave
Avancé
-
Salesforce Community
Bon niveau
-
Salesforce CPQ
Avancé
-
SAFe SPC
Expert
- Salesforce Datacloud
Fonctionnelle
-
Certified Business Analyst Level 3
Expert
-
Gestion de la relation client
Expert
-
Mutuelle / Assurance
Bon niveau
-
Avant vente (CRM, Dynamics, Coheris...)
Avancé
Techniques
-
SalesForce
Expert
-
Microsoft Dynamics CRM
Bon niveau
-
Coheris CRM
Avancé
-
Adobe Campaign (Ex Neolane)
Bon niveau
-
Oracle SOA
Bon niveau
-
Oracle BPEL
Bon niveau
-
E-deal
Intermédiaire
-
Akio
Intermédiaire
-
Workey Clog (BPM)
Bon niveau
-
L’univers JAVA / J2EE
Bon niveau
-
Microsoft .net
Intermédiaire
Langues
- Français
- Anglais
- Arabe
- Italien (notions)
- Espagnol (notions)